Services

Deployment Support

Deployment Strategy | User Disruption Mitigation Analysis

Deployment Plan and Checklist | Best Practices/Lessons Learned

Putting your solution into action is the next step. Deployments can be very complicated and need to be handled with care. Implementing your new solution requires attention to detail, careful planning, and a team effort. We will come alongside you to manage and oversee deployment activities and ensure a smooth execution. We can also help manage post deployment processes and activities until you feel you have things in control.

Common Challenges
01
Potential user disruptions are not accounted for.
Our Answer

Large-scale deployment has the potential to cause serious disruptions throughout your enterprise—disruptions that your tech team might fail to account for because they are not be fully aware of the needs of end users. We won’t let that happen. We thoroughly plan for User and Adopter needs and any potential disruptions they might have. By doing so, we ensure transitions are seamless and that no efficiency is lost.

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02
The full team necessary to support a launch is not involved in planning and coordination.
Our Answer

Because of a lack of collaboration between departments, those creating the launch plan don’t always fully understand the needs of those who will be executing it. As a result, problems arise during deployment that hadn’t been accounted for. EpiCentric coordinates key players across your organization so that they can work together in unison and plan for all contingencies. Using a comprehensive checklist that outlines roles and responsibilities across the organization, we assign important administrative tasks to support a successful launch and we keep executives aware of any potential risks.

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03
Pitfalls encountered during the deployment and life cycle are not addressed and so are repeated in future releases.
Our Answer

Our goal is to leave you better off than you were before working with us, which includes equipping your team for future releases and operationalizing the process so it goes even smoother next time. After the initial launch, we analyze the deployment process with everyone who was involved with deploying the solution. With them, we identify the things that went well, the things that went wrong, and the things that we’d like to do better next time. EpiCentric will then compile and document these for you in a “Lessons Learned” best practices document to serve as a resource for your organization in the future.

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Our Answer